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Public-Private Partnerships, PPPs, or P3s are complex in nature and require detailed planning by all parties involved, well in advance.  Due to the length of the concession, an operational strategy is necessary to ensure the effectiveness of components such as equipment, staffing, systems, inventory, and processes. Our advisors will assist in developing strategies to construct an effective operation that will not only satisfy compliance audits, but also establish a long-term & sustainable approach.

Bid Advice & Design Development Guidance 

We ensure that the design will take operational parameters into consideration and is adequately cost-effective and practical.


Our process will include a review of the proposed design drawings, organization model, contracting services, operational & maintenance cost, and life cycle schedule.  

Mobilization Management 

Mobilization into a new building is not an easy task.  Frustrated occupants are often faced with service and construction deficiencies during the initial period of occupancy, which can often be longer period than anticipated.  TorCan Advisors, with extensive experience in start-up and mobilization, will prepare all the necessary arrangements to ensure a smooth transition during the move in period. 


We will oversee the development of call centre, preventative maintenance programs, standard operating procedures, and an optimum staffing model. Such developments will allow for a seamless & shorter transition with less overall deficiencies.

Construction Deficiency Management

Identifying and mitigating construction and operational deficiencies occurs early in the project. The majority of deficiencies should be rectified during the design, construction, and commissioning phases.


The design will be reviewed to assess maintainability, accessibility, and best practices. During construction and commissioning we will collaborate with the construction company to validate quality installs.

Compliance & Risk Review

The long-term nature of P3 projects creates challenges when retaining large amounts of information over many years. With time, information may be discarded or lost, or recordkeeping practices may change. Our compliance auditors have specialized expertise in maintenance, procurement, payment mechanism, life cycle modelling, engineering, and contractual areas.


Our advisors examine each component against the client’s current operational key performance indicators (KPIs) to provide you with a potential risk profile, mitigating approaches, and recommendations for improvements.

Business Continuity & Contingency Planning

A well-developed business continuity and contingency plan can minimize the risks associated with unexpected events in facilities operations.


We will work with your team to identify potential points of failure and provide detailed steps required during crises. This will mitigate risks associated with labour management, equipment failure, and provide guidance to ensure continued business operations.

Capital Planning & Life Cycle Management 

Capital planning and life cycle management both require a thorough review of the health of the building and its equipment. Rates of failure and building condition surveys should be considered when planning the capital expenditure. ­­


TorCan advisors, in collaboration with your maintenance team, will review your maintenance records, perform building condition reviews and prepare a report to provide a robust capital and life cycle management plan, annually.

Technical Review

It is a good industry practice to assess the building and its assets, regularly.  This review will track the progress of asset conditions against the allocated capital funding or determine what capital funding would be required depending on the length of the concession.


Our advisors, with extensive knowledge of facilities and institutional assets, will evaluate the life cycle status for each building component and make recommendations in-line with the client’s strategy and best industry practices.

Handback Evaluation

Each P3 building is expected to be returned to the corresponding authority in the original condition or better. Service providers have the opportunity to do final touch-ups during the handback period, which normally ranges between 5-7 years prior to the end of concession.


Since this evaluation can be aligned with a joint technical review, our advisors will thoroughly survey the condition of the building and related equipment against performance indicators and provide a report to the corresponding authority.

Operations Optimization

Optimization of any operations will require an integrated approach that considers a number of determining factors. In some cases, changes in one area could adversely affect another and cause a substantial loss. Therefore, each implementation will need to be thoroughly examined.


Since optimization models are prescriptive in nature, every aspect of your FM activities will be reviewed against constraints with the best-case scenarios being recommended. Procurement processes, labor dynamics, and maintenance practices are some examples of factors to consider.

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